From planning to training to after-hours calls — our team is proven to be there when you need us most. Check out how we set you up for success and don’t hesitate to contact us for support!
Only STCR will get you up and running faster and with the best technology in the retail business. Our team works closely with customers and partners to design the best possible implementation plan to fit your specific needs and we stick with you all the way through it until you’re up and running.
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Email helpdesk@stcr.com or call the STCR Support Center at 607-757-0181 any time of the day or night.
From the onset, STCR will work with you in designing the best possible implementation plan to fit your specific needs. An STCR Technical Project Manager will be assigned to help guide you through the process and will meet with you to review your design parameters, current processes and determine the details needed for your new system configuration.
STCR offers comprehensive training developed to help you master and maintain the skills and knowledge needed to achieve your retail system objectives. We will provide a customized training program based on your specific needs. Utilizing the “train the trainer” method, training can be conducted at STCR’s training facility or a site of your choice.
Regardless of your business size, STCR can provide the resources to properly integrate all technical elements and assure the system is burned-in and tested prior to being delivered to the target locations. This service enables your staff or an STCR team member to simply un-box and plug in the system. We ensure that when the system is delivered to your location(s), it has been thoroughly tested and is ready to go.
Email helpdesk@stcr.com or call the STCR Support Center at 607-757-0181 any time of the day or night.
The STCR team can help customize your system to fit your specific business needs. Our team works with you to assess and analyze key criteria and then optimize your software for maximum system performance.
Over the years STCR has built an extensive library of software programs, from security enhancements to store operations. We create a system that conforms to the way you do business.
You no longer have to start from the beginning or get rid of your existing software every time you need a new function. We can write interfaces that will protect your investment and extend the life of your software applications.
The STCR team can help you keep your systems up to date with the latest technology. With recent improvements to automation and artificial intelligence, we’re always on the cutting edge of retail innovation.
Because your problems become our problems… and we handle them AS SOON AS POSSIBLE!
Email helpdesk@stcr.com or call the STCR Support Center at 607-757-0181 any time of the day or night.
