The pandemic has driven more grocery shoppers to embrace online shopping, curbside pickup, and increased self-service shopping. And, payments innovation is leading the way for these changes in consumer behavior.
According to a recent article, grocery shopping is experiencing the biggest and most permanent change due to the pandemic. Over 85% of surveyed consumers who have shifted to online grocery shopping say that they will maintain shopping online for the foreseeable future. Those who plan to shop in-store are looking to minimize risks from interaction, such as contactless payments through tap-to-pay and QR code technology.
The challenge for grocers is to help shoppers safely pay and help those who are less tech-savvy enjoy a great shopping experience. The right systems and solutions that grow with your customers’ needs are crucial ingredients to success.
Learn how STCR can help you enable digital payment options and back them up with leading POS and complete retail solutions.