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Surprise! Shoppers Expect Retailers to Know the Answer to These Questions

I usually think I have a pretty good grasp on public opinion and can reliably predict popular perspectives across diverse topics.

Independent retailers remain confident after Amazon-Whole Foods Market deal

Foodservice, good customer care and even expansion are among independent natural products stores' plans as Amazon makes its mark on Whole Foods Market.

Consumers enjoy the in-store grocery experience: reports

Shoppers prefer buying food in person at local stores

7 Ways to Better Compete Against Discount Grocers

Although Lidl may be off to a slower start in the United States than many predicted, now isn’t the time for grocers to exhale and take their eye off the ball regarding the real threat that discounters and other value retailers pose to their bottom lines. Lidl is here for the long term, and if its history of rollouts in other countries bears out, it will take the early lessons learned from its initial June launch, and then modify and scale quickly. According to Planet Retail, Lidl is still expected to generate net sales of $5 billion within five years.

NGA Research Key Insight: Retailers Urged to Reinvigorate Frequent Shopper Efforts

Independent retailers are known for generating customer loyalty, but they should revisit frequent shopper programs to further boost loyalty efforts.
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