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Advantage of Brick and Mortar Stores

Online shopping continues to grow as consumers find increased value in the online shopping experience. Brick-and-mortar retailers cannot compete directly with large online-only retailers with the number of selections or low prices. Smart retailers have already recognized this fact and are working toward offering shopping experiences in which every customer feels that their individual preferences and wants/needs are priority when they walk into the store. One approach is to deliver a relevant shopping experience by giving customers the opportunity to shop the way they love to shop.

Are You Interested in New Pin Pads?

If you are interested in new pinpads you should consider purchasing them with the option to accept EMV cards. Even though the new cards will also have a magnetic stripe on them and should work with your current pinpads, now is the time to think about your next pinpad upgrade.

Get Help Securing Your Systems and Protecting Your Business

Security concerns are at the forefront of every business owners mind. Breaches and evolving threats seem to be in the headlines every other day. In the SMB space it has been the lack of resources and expertise to confront these threats that is the biggest challenge. This in turn makes them even more vulnerable and subsequently increasingly targeted for attack. In retail and grocery this means having knowledge and qualifications to meet the PCI-DSS 3.0 data security standard requirements. This is the Payment Card Industry's effort to mandate and enforce a best practice security standard to protect consumers from account data theft. The implications breach being forensically being traced back to a merchant not meeting these requirements can be overwhelming to the small business owner:

Fuel Up Your Store and Drive More Business

There is a growing trend in the supermarket industry of selling gasoline and an offering gas rewards to the cross promote. The list of supermarket chains already offering gas is growing: Albertson's, Costco, Kroger, Safeway, Wal-Mart, etc. The list goes on. In the near future grocers not selling gasoline will find themselves at a real disadvantage. The push to add gas is seen as critical to increase traffic, add convenience, and drive customer loyalty.

Ten Proven Steps to Creating Happy Customers

Everyone understands the common sense notion and value of maintaining highly satisfied customers. It leads to loyalty and returning business. It can be differentiator. It increases customer lifetime value, reducing customer churn. An Accenture global customer satisfaction report (2008) discovered price is not the primary reason for customer churn; it is in fact due to the overall poor quality of customer service.
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