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The Evolution of the Grocery Industry in the Era of Online Shopping

Today’s consumers’ emphasis on online shopping is redefining the modern retail environment, and the grocery industry is no exception to this phenomenon. According to a 2018 RELEX survey of U.S. grocers, 71 percent of those surveyed are already involved in online retail. Considering the findings of the Food Marketing Institute (FMI) and Nielsen that consumers will spend $100 billion annually on online grocery shopping, which equates to each U.S. household spending $850 annually online for food and beverages.

A Look at Today’s New and Evolving Gen Z Grocery Shopper

It’s hard to summarize the future of the grocery sector in a single sentence, but this one sounds about right: “I’ll probably go to the store fewer times a week (in 5-10 years), and try to get as much variety as I can as quickly and cheaply as I can.” The quote is anonymous, but it comes from one of nearly 800 people aged 18-22 who were surveyed for a report recently published by Field Agent, a retail auditing and mystery-shopping firm. The research looked at how Generation Z (or simply Gen Z) is shopping for food today, and how they expect their habits to evolve over the next decade.

The Up-and-Coming Technology Revolutionizing the Grocery Store Experience

Like most industries today, the grocery industry is seeing an influx of technology flooding the market. Grocery technology has progressed from rudimentary experiments with automated checkout to fully cashier-less automated shopping experiences. Emerging technologies have proven to streamline operations and make shopping more convenient. As technological innovations advance, so do solutions for streamlining and reforming the brick-and-mortar grocery shopping trip.

Debunking Self Checkout Myths

Debunking Self Checkout Myths As the advancement of modern technology has made access to goods and services more readily available and convenient, more consumers are proving that they place a high value on convenience, immediacy and ease-of-use. The exponential growth of services like Amazon Prime, Uber and Seamless have demonstrated that the “convenience economy” is lucrative. But how can traditional brick-and-mortar grocers offer their customers the on-demand experience they are used to online?

Redefining the store experience with self-checkout

Shoppers desire to eliminate friction and continued improvement in the self-checkout process are rewriting the rules of store experience and fueling record growth for equipment manufacturers. A new report from RBR, the London-based firm which tracks the global self-checkout penetration rate and market shares among equipment providers said self-checkout sales reached a new high in 2018. More than 80,000 self-checkout units were shipped worldwide last year, as both new users and re-adopters invested in the technology, the firm said in its recently released annual report. Front-end store transformations continue in the U.S., the world’s largest self-checkout market, as retailers invest in store environments. Some retailers are installing more units and upgrading older terminals. For example, Albertsons, which had previously withdrawn self-checkout machines, is rolling out the technology on a larger scale than before, according to RBR. Albertsons recently announced it was implementing Toshiba Global Commerce Solutions’ self-checkout systems.
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