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Being Good Is No Longer Good Enough

If supermarkets want to survive in this new age of retailing, then they need to know how to respond to the external threats facing their legacy business models. The challenge is determining what to do when all of the competitive forces combine to form a threat matrix.

Do’s and Don’ts of Grocers’ Feedback Surveys

Are you keeping an eye on customer feedback? If it’s been an afterthought before, maybe it’s time to start taking it seriously.

4 Things Independent Grocers Can Learn From Giants

For small independent retailers, going up against chain supermarket Goliaths and trying to compete with their extensive marketing budgets and resources are never going to be easy.

Food Safety Innovator Launches haccp.com to support food businesses and food industry professionals

With ever-increasing pressure on food businesses to maintain compliance with customer, regulatory and industry standards, allergen management, food fraud and food safety culture, Alimentex has formally launched haccp.com. The ‘world first’ platform was created to support food businesses and food industry professionals in achieving and maintaining the stringent requirements of food industry compliance.

Grocers' Customer Service Can Counter Online Threat

It’s hardly news that online is making an impact on in-store food shopping.
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"In a multi-store operation it is important to have control from a central point. STCR provides the systems and technical expertise to do just that."