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Have You Checked Your Backup Lately?

In the wise words of Ben Franklin ‘an ounce of prevention is worth a pound of cure’. A good backup/recovery solution for mission critical systems is an ounce of prevention crucial to any business owner. The pain of a hard drive failure without a good backup could include irrecoverable data loss and avoidable, excessive downtime; both of which can prove to be very expensive and detrimental to your business. Not only are you likely to incur the obvious expense of required emergency services, but even more costly is the lost revenue and customers associated with unnecessary and extended down times.

Microsoft Fixes Flaw in Internet Explorer on Windows XP

Microsoft shared their fix for the May 1st bug with users of the Windows XP operating system. They also have clearly stated and shown that this was a one time exception. The article from Computerworld magazine discusses more IE bugs that are not being addressed with IE updates for Windows XP users, leaving them open to compromise.

How engaged employees create loyal customers

In any economy, keeping the existing customers is essential for any business to maintain and grow its profit. In this slow-growing economy, the competition for customers is even fiercer between competitors. Some have discovered that the best weapon is highly engaged employees.

Grocers: Who's Winning & Who's Losing in Customer Satisfaction

What does it take to be the best in the grocery business? It really makes sense to know who is winning the game and why. This information gives insight and enables operators to establish benchmarks for best practices proven effective in gaining consumer recognition as "the best" in the business.

Emotional Intelligence is Vital to Workplace Success

The concept of emotional intelligence began to emerge in the 1980’s. Emotional intelligence is defined as the ability to identify, understand, and manage emotions in a positive way to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict.
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