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Get Help Securing Your Systems and Protecting Your Business

Security concerns are at the forefront of every business owners mind. Breaches and evolving threats seem to be in the headlines every other day. In the SMB space it has been the lack of resources and expertise to confront these threats that is the biggest challenge. This in turn makes them even more vulnerable and subsequently increasingly targeted for attack. In retail and grocery this means having knowledge and qualifications to meet the PCI-DSS 3.0 data security standard requirements. This is the Payment Card Industry's effort to mandate and enforce a best practice security standard to protect consumers from account data theft. The implications breach being forensically being traced back to a merchant not meeting these requirements can be overwhelming to the small business owner:

Fuel Up Your Store and Drive More Business

There is a growing trend in the supermarket industry of selling gasoline and an offering gas rewards to the cross promote. The list of supermarket chains already offering gas is growing: Albertson's, Costco, Kroger, Safeway, Wal-Mart, etc. The list goes on. In the near future grocers not selling gasoline will find themselves at a real disadvantage. The push to add gas is seen as critical to increase traffic, add convenience, and drive customer loyalty.

Ten Proven Steps to Creating Happy Customers

Everyone understands the common sense notion and value of maintaining highly satisfied customers. It leads to loyalty and returning business. It can be differentiator. It increases customer lifetime value, reducing customer churn. An Accenture global customer satisfaction report (2008) discovered price is not the primary reason for customer churn; it is in fact due to the overall poor quality of customer service.

Frozen and Prepared Food Trends in 2015

Last spring, as national publications reported declining sales in their foods, the American Frozen Food Institute (AFFI), McLean, Va., launched a national Guiding Stars Allison headshot campaign to encourage consumers to take a fresh look at frozen foods. With growing competition from food establishments offering healthful options on their fast food menus and well-prepared foods available in supermarkets, the frozen and commercially prepared food industry is trying to capture consumers who feel they have less need for these foods.

Using Themed Events to Drive Supermarket Sales

Supermarket operators have been wringing their hands of late over the many ways consumers have changed their behavior when it comes to shopping for food. Gone are the days of weekly stock-up trips, with a midweek fill-in for milk and bread. Gone also is price obfuscation; mobile-driven transparency has made price claims useless for most.
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